Yes, we guarantee that all deals made between our customers and our writing service are kept confidential. When a customer places an order with, he/she is asked to provide us with basic personal information such as his/her name, telephone number, and other pertinent data. We take the precaution of assigning a number to each order, and the writer uses that number rather than the person’s name. Additionally, we never sell our customers’ personal data to any third party.

When placing an order, our customer service agents are instructed to never ask for a customer’s credit card information during the conversation. All payments are to be made online via our fully secure website. This is for our customers’ protection and a precaution to further guard their confidentiality.

Our professional writers have wide and varied educational backgrounds. Each one of them has a Bachelor’s, Master’s degree, or doctorate. One important characteristic of all of our writers is that they are all native English speakers. This can make a huge difference in the overall quality of writing. Each of our writers is screened for excellence in writing ability, dedication to the job, and an attitude of caring about the customers who come to us for assistance. All of our writers have many years of experience in the writing industry.

It is absolutely possible for our customers to communicate with the actual writer who is working on his/her essay. Every customer who creates an account at has access to a message system that is dedicated exclusively to communication. Students may leave messages for their writers via the communication interface in this area. Our customer service representatives are available to assist if necessary. does not tolerate any actual plagiarism. We take extra precautions, using our state-of-the-art anti-plagiarism software to scan every document. All our papers go through the scan, and our customer may request an anti-plagiarism report as a guarantee that the essay is 100% original. Furthermore, we have a money-back guarantee against plagiarism.

Our experienced writers are familiar with all of the standardized formats. When customers place their orders, they may request whatever format their professors demand, be it MLA, APA, Harvard, Chicago or other formats that are used in academic writing.

All writing done by our writers is fully guaranteed to be of high quality. However, if a customer does not like his/her paper, we guarantee to revise or amend it within the next 48 hours until it is exactly as the customer wishes. If after revisions the customer is still not satisfied with our work, he/she can apply for a refund, and it will be paid if his/her concerns are justified.

So long as our writers are given at least 6 hours, they can write a perfect essay. However, customers should be aware that the charge for orders placed with such a little deadline is higher than usual. Customers also should be reasonable and realize that 6 hours will, in most cases, be not enough to write, for instance, a 20-page research paper. We strongly urge our customers to give our writers as much time as possible.

Students can monitor the progress of their orders right from the student area on our website. The status is automatically updated every few hours. Upon request, we can mail them periodic status updates, or students may contact one of our customer service representatives for assistance.